#Moxile for ios serial number
Try using the device's Serial Number (instead of its IMEI number) when adding your iOS device into ERA.Make sure all MDM ports are open - communication between the device and MDM could be blocked.Remove any previous MDM profiles from device settings - there should be no other MDM profiles enrolled on the device.Profile Installation Failed error: click here for the steps to resolve the issue You can also enter the IP address from the HTTPS certificate. If the MDM server does not have internet access and communications are port-forwarded from a router connected to an outside network, use the IP address or Hostname of that router instead. Type the IP address or Hostname of the server where Mobile Device Connector is installed in the Host field. In the Basic section, select Mobile Device Connector from the Product drop-down menu.How do I open ERA Web Console?Ĭlick Admin→ Certificates → New → Certificate.Ĭlick the image to view larger in new window Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in. Select it and click Open Configuration to open it.Ĭlick General → HTTPS certificate to verify that the MDM certificate is being applied. The ESET Remote Administrator Mobile Device Connector configuration will be displayed.
Navigate to the Computers section in the ERA Web Console, select the device on which Mobile Device Connector is installed and click Show Details.Ĭlick Configuration → Request Configuration. To verify the existence of an MDM certificate:
The MDM certificate is automatically created if you used the all-in-one installation of ESET Remote Administrator Server with Mobile Device Connector or the Mobile Device Connector (Standalone) Installation. MDM Certificate automatically created during some installations To enroll iOS devices in ESET Mobile Device Connector, follow the steps in each section:
Before you continue, these prerequisites must be met: